M365 Systems Collaboration Technician

Tipo di lavoro: Tempo-pieno

Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies.

Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.

As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.

We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.

Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide!

Flexible Working

At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle.

Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times.

It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.

Job Description

Provide support and management of the M365 environment and Microsoft Azure platform hosted in the UK for the global customer base at Ultra Maritime.

Providing primary support for issues escalated from local support teams where advanced and expert knowledge is required, providing support as required as part of the the BAU requirements.

This role will also have a project collaboration and integration responsibility, working closely with the UM support partner(s).
Support global M365 tenant (synchronization, and identity management.
Support and provide management of Microsoft Azure environment.
Serve as Subject Matter Expert (SME) for Exchange 2010 - Exchange Online Administration.
Troubleshoot and provide solutions to end user requests or problems submitted through the global service desk.
Troubleshoot and provide solutions to software and hardware faults.
Triage and assign advanced problems to the support partner through the proper channels.
Perform post solution follow up to ensure end user satisfaction.
Assist the wider technologist team in the monitoring and management of server systems.
Assist with VPN Management.
Monitor Azure Resources and Log Analytics.
Endpoint/Intune Management.
Maintain inventory and deployment of licenses.
Write knowledge base articles to document new solutions.
Supporting the UM IT team on other projects as needed.
Support the Global Administration team with complex requests#MAR



Relocation Support

Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines.

Nationality Requirements

Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.

Diverse & Inclusive Employer

Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.

We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.

We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates

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