Product Manager, Square Shop

Job Description
Square Shop is Square’s largest customer acquisition channel. Shop is responsible for the customer’s discovery and purchasing experience, including the Square hardware website and checkout experience, internal customer platforms and tooling, hardware logistics, warranties, and customer personalization. Square Shop is also evolving to support, sell, and recommend Square’s full ecosystem of products. This is an opportunity for a product manager to have significant impact on one of Square’s largest revenue-generating channels. 
You will report to the Product and Channel lead for Shop and be responsible for scaling Shop’s internal platform, reducing risk and fraud associated with Square hardware, and building growth infrastructure to drive additional customer acquisition.  
You Will
Work with engineering, design, and analytics to identify opportunities, prioritize roadmaps, and build solutions to support internal and external customers. 
Drive hardware fraud policy & abuse prevention product development including detection, models, third-party data integrations, and verification measures. Develop fraud dispute management processes and identify capability needs.
Deeply collaborate with multiple stakeholders in marketing, customer support, logistics, and sales to define and prioritize roadmaps for critical tools.
Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders. 
Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact 
Anticipate non-obvious risks and resolve highly complex issues.
Define requirements, clarify implementation details, and make strategic, technical, and design tradeoff decisions as needed.
Develop product strategies and roadmaps to address seller needs and drive business growth.
Define metrics and success criteria for the team and demonstrate progress towards metric-driven goals. 
Monitor key product metrics and performance indicators, conduct A/B tests, and iterate on features to optimize user experiences.
Stay informed about industry trends, competitor products, and emerging technologies to drive product innovation.