Export Co-Ordinator

My Telford based client is currently recruiting for an Export Co-Ordinator on a permanent basis.

As the Export Co-Ordinator you will work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.

The Co-Ordinator will provide sales support to Business Development managers and act as a customer response point for Export Distributors.

• Salary - £24,000 - £27,000 (DOE)

• Internal training • Birthday Holiday

• Pension Scheme

• Health Benefit Scheme

• Company pension

• Free parking

• On-site parking Schedule:

• Monday to Friday Supplemental pay types:

• Bonus scheme

Key Responsibilities:

* Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands.

* Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met.

* Ensure the business stays informed of changes to export regulations and implement changes to meet requirements. (Training/courses/Webinars/Chamber of Commerce updates)

* Obtain and file proof of export documentation for all export shipments.

* Support account managers (BDM’s) and distributor customers with pricing, delivery queries, product availability and lead time requests. Liaising with supply chain, Warehousing, logistics and manufacturing departments to coordinate.

* Maintain internal systems and raise suggestions to improve departmental efficiency.

* Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable. Implement best shipping practice and use of incoterms.

* Arrange export of marketing material for Exhibition & open houses.

* Carry out corrective action on customer complaints generated through customer care.

* Support from a customer response perspective to ensure technical queries have been passed to technical and are responded to. Essential Skills and Experience Required:

* Multitasking and time-management skills, with the ability to prioritise tasks.

* Accuracy and high attention to detail.

* Knowledge of a foreign language is advantageous.

* Problem solving skills.

* Ability to work at a fast pace and to deadlines.

* Excellent organisational skills.

Skills and experience:-

* Exceptional customer service experience and skills

* Ability to multi task and prioritise

* Excellent Microsoft office skills

* Ideally you will have previous experience within an Export role, training will be provided

Previous roles:- Export Administrator, Export Clerk

Contact Alex at Major Recruitment Telford for further details

We will carefully consider your application and advise you if we're able to progress with your application within 3 working days. If you do not hear from us within this time, your details won’t be retained. If you're not successful on this occasion please continue to apply to future roles we advertise.

Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straight forward. We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment