게시된 위치: 고객센터/콜센터 속 글래스고우 | Posted: |
If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare, Global Medics and Litmus Solutions.
With operations across the United Kingdom and Ireland, we work in close partnership with our clients to deliver successful staffing solutions, designed to maximise resources, minimise costs and optimise the efficient delivery of patient care.
Medacs is recruiting for a Governance Administrator to join the Clinical Governance team in our offices in central Glasgow, Scotland.
You will support the process to ensure that the processes for Revalidation of doctors and Clinical Complaints are dealt with in professional manner and within required timeframes.
Key responsibilities:
Ensure that complaints are recorded and managed with company timeframes and liaising with other internal business areas and clients where required
Provide support for the revalidation/appraisal process of doctors
Monitoring trends and put forward improvement ideas to ensure continuous improvement of our services WHY MGG:
When joining MGG you will have access to a range of benefits that we have on offer:
Salary 23k
25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
Paid volunteering day
Company pension and life assurance
Wellbeing support through an Employee Assistance Programme
A voluntary mentoring programmes
Reward and recognition awardsABOUT YOU
Ideally you will understand the NHS/healthcare sector and have experience working within a process driven role and have previous exposure to using your strong administration and customer service skills.
Key Skills
Customer service skills
Administration skills
Attention to detail
Flexibility to adapt priorities at short notice
Team player
ABOUT US
We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.
The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.
We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.
RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.
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