Customer Service Specialist

Bedrijf: CV-Library
Type werk: Tijdelijk
Salaris:
24.000 - 24.500 GBP/Jaarlijks

Customer Service Specialist - Temporary Contract

Are you a motivated and customer-focused individual with strong administration skills? Do you thrive in a fast-paced and dynamic environment? If so, we have a fantastic opportunity for you to join a well-known company based in Newbury as a Customer Service Specialist.

Responsibilities:

Responding to the needs of external/internal customers via telephone and email
Processing orders and credits
Arranging returns and collections
Handling proof of delivery and pricing requests
Handling incoming e-mails and calls
Proactively communicating with internal and external customers
Investigating and resolving invoice disputes
Logging and following up on issue resolution and related communication
Taking responsibility for executing tasks and supporting colleagues across multiple areas/processes and queries
Working collaboratively with other functions and divisions on cross-functional or customer-specific topicsRequirements:

Previous office-based customer service experience is essential
Strong administration skills
Excellent communication and interpersonal skills
Ability to prioritise tasks and work in a fast-paced environment
Customer-focused and motivated individual
Strong attention to detail and problem-solving abilitiesSalary and Benefits:

Salary range of £24,000-£24,500 depending on experience
Yearly company bonus
22 days annual leave + bank holidays
Free on-site parking
Free on-site gym
Modern newly refurbished offices
On-site canteen
Prime Newbury location
Company and team outingsThis is a ongoing temporary contract starting as soon as possible. The role offers an hourly rate of £13-£13.50.

Please note that this position is based in Newbury and candidates must be willing and able to work in this location.

If you have the relevant skills and experience, we encourage you to apply today! Join our client's dynamic and customer-centric team. Adecco Newbury is handling the recruitment process, and all applications will be reviewed within five working days. Only successful applicants will be contacted within that time frame. Rest assured that your details will remain confidential and will not be shared with our client until you have given us your consent.

Apply now to kickstart your career as a Customer Service Specialist. We look forward to hearing from you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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