HR Assistant - ER

Anderson Knight Recruitment are supporting a client based in Glasgow to recruit a full time, permanent HR Assistant, with a focus on employee relations. In this position you will act as the primary contact for employees across the business for any employee relations query or issue. This is an excellent opportunity for an experienced HR Administrator or assistant to gain valuable exposure to ER in a fast paced environment.

Our client works hybrid with 2 days per week in the office and 3 days from home.

Main Duties & Responsibilities

* Be the first point of contact for phone and email inquiries about HR/employee relations matters.

* Assist managers and employees with basic advice and guidance on issues like appeals, discipline, and grievances.

* Respond promptly and courteously to all queries according to agreed-upon timelines.

* Build good relationships through clear and friendly communication.

* Manage administrative tasks independently, working with colleagues to address any potential employment issues.

* Keep accurate records of employee relations cases and update the HR system accordingly.

* Ensure all tracking systems are kept up to date with correct information.

* Provide advice based on company policies and procedures.

* Handle paperwork related to various HR processes, like family leave, disciplinary actions, and probationary periods.

* Help the company follow HR policies and laws.

* Create basic HR reports when needed.

* Keep track of HR data and share updates with relevant parties on time.

* Refer complex cases to senior HR advisors when necessary.

Criteria

* Experience in a HR Administration / HR Assistant role

* Good working knowledge of UK Employment Law

* Excellent communication skills

* Excellent organisation skills

* Ability to prioritise

* Ability to work under pressure in a fast paced environment