Dodane na: Telemarketing/telesprzedaż w Malta | Ostatnio zaktualizowany: |
Rodzaj pracy: Pełny etat
Dział: Finanse
Responsibilities:
- Actively pursuing new sales opportunities by implementing designated strategies and instructions.
- Meeting the Sales Team's targets and deadlines in a proactive manner.
- Collaborating with team members to enhance process efficiency and overall performance.
- Conducting customer onboarding and verification according to the policies and operational guidelines.
- Developing a comprehensive understanding of the products and ensuring the delivery of accurate information to customers.
- Addressing customer queries promptly and effectively via email, SMS, and phone.
- Delivering exceptional customer service to enhance overall customer experience.
- Coordinating closely with other departments, particularly Payments and Collections, to ensure seamless and transparent interactions.
- Upholding adherence to the code of ethics and relevant policies.
Other Responsibilities:
- Contributing to the production of sales reports as required.
- Participating in the training and mentoring of team members.
- Assisting in documenting the team's operational procedures.
- Generating ideas and proposing improvements to operational systems, processes, and procedures.
- Performing ad hoc tasks as assigned by the team leader.
Skills and Experience:
- Higher education qualification.
- Proficiency in English and Native Level of Spanish
- Demonstrated experience in sales of financial products.
- Familiarity with customer onboarding and documentation verification processes.
- Quick learner with a passion for sales.
- Excellent communication skills and a results-driven approach.
- Ability to work independently while also being a team player.
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