Housekeeping Lead

About Us
Living Room will serve as a home away from home where creatives celebrate music, art, design, and culture. We are deeply passionate about our work, and our endeavors are driven by a sense of nobility. Living Room embraces a dynamic, people-centric approach that values ongoing improvement in our methods, which is at the core of our successful business strategy.
Our Culture
We believe that hospitality is a noble pursuit because it’s fundamentally good and an ideal worth chasing. It’s a dynamic, human-centered way to operate a business. Teamwork is how we bring this idea to life. We believe in a set of guiding tenets  - Human, Curious, Empathetic, Soulful, and Honest.  We provide structure along with culture to help our team members thrive.  You will have the personal freedom to curate immersive experiences for our members and guests.
The Team
At Living Room, our Housekeeping Lead is an accomplished housekeeper, demonstrating proven leadership qualities, an exceptional attention to detail, and outstanding customer service skills. As the Housekeeping Lead at Living Room, you will collaborate with the Chief Engineer to oversee the housekeeping team. Your responsibilities will include inspecting the club spaces, contributing to the daily cleaning schedule, managing schedules, training staff, coordinating and assigning tasks, and ensuring all our members receive the highest quality service. 
A successful candidate for the Housekeeping Lead role will effectively coordinate between various departments, vendors, and staff to guarantee that the experience of our members and guests is always exemplary.
The Role 
Daily Operations: Supervise daily tasks to ensure all areas—including employee areas (Lockers, Cafeteria, employee restrooms), c washrooms, restaurants, concession stands, and public spaces—meet the highest standards of cleanliness and order.
Team Leadership: Lead and mentor the housekeeping team by setting an example in work ethic and professionalism. Delegate tasks and manage breaks efficiently throughout shifts.
Supplies Management: Assist with the purchasing, reordering, and maintenance of housekeeping supplies and inventory.
Quality Control: Participate in pre-shift meetings and conduct inspections of all spaces to uphold top cleanliness and safety standards.
Equipment Maintenance: Manage the upkeep and replacement of housekeeping equipment, ensuring all tools are in excellent condition and available for use.
Laundry Coordination: Oversee F&B laundry services (Napkins for Omakase restaurants and other items needed for restaurants).
Safety and Compliance: Maintain thorough knowledge of OSHA and safety standards within the housekeeping department. Ensure compliance with all company policies, procedures, and legal requirements.
 
The Ideal Candidate 
A passion for ensuring the seamless operation and cleanliness of property facilities to create a welcoming and efficient environment for members and guests.
An understanding of health and safety regulations to uphold a high standard of living.
Strong organizational and problem-solving skills, including the ability to efficiently manage property tasks.
The ability to assist a team of housekeeping staff, ensuring collaboration and adherence to property standards.
Experience in properties, including vendor relationships, and implementing cost-effective solutions for property improvement.
Requirements
Minimum of 2-3+ years of previous experience managing a team of housekeeping employees through motivation, coaching and development
Proven experience supervising housekeeping departments 
Ability to maintain a budget and proven excellence in customer service
Capable of using independent judgment/solid decision-making skills ability
Proven comfort and experience to interact effectively with all levels of management, members and guests, team members, and clientele, both inside and outside of the organization. 
Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
Demonstrated sound organizational, coordinating and personal interface skills.
Demonstrated excellent written and verbal communication skills.
Proven job reliability, diligence, dedication and attention to detail.
An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis, but is mandatory when needed.
Benefits
Why Join
100% Healthcare coverage including Dental and Vision, it’s part of our commitment to you
Wellness Benefits for a balanced lifestyle
Competitive 401k match for your financial future
Unlimited PTO for salaried members, because you deserve it
Career Growth opportunities that empower you
Leader in Development Program
Learning & Development for your growth with us
Immersive Trainings that nurture your talents
Fun and Exciting Team Member Events that build bonds
Free Team Member Meals to fuel your creativity
If you are a creative, passionate individual with a talent for creating unforgettable experiences, we want to hear from you. Join our team and help us take our members on a journey of discovery through art, design, and culture.
Live better, leave better - be you.