Poslané v: Administratíva a podporné služby v londýn | Posted: |
One of our local authority clients are currently recruiting for an Administrative Assistant. This is a temporary contract for 15 months with possible further extension based on budget and performance.
Main Purpose of Post/Job Summary
To provide high quality operational administrative support for Passenger Services.
Duties and Responsibilities
* Be responsible for data input and maintenance of records as necessary, including records of PCNs, parents/carers not ready/home, staff appointments etc.
* Support the maintenance of databases for Passenger Services, used for scheduling, time management, and annual leave (Vision Time database), preparing and collating reports for managers as required.
* Support the maintaining of accurate records for Passenger Services, including logging Training Certificates, Tachograph Infringements & Driver Cards, LBL Driving Tests and Driver CPC Cards.
* Be the first line of response to incoming telephone, email and written communications, logging as necessary, and act as reception to all frontline service staff (approx 130).
* Communicating as necessary by written or verbal means with customers, clients, staff and partner organisations and liaising as necessary with officers of client departments.
* Advise and instruct driving and attendant staff as necessary, assisting with the maintenance of radio and phone communications with vehicles and acting as necessary in response to messages received.
* Being the first point of call for staff and customers in relation to any problems which may arise.
* Provide a main reception point for Passenger Services, dealing with members of the public, visitors and contractors ensuring adherence to protocols and procedures.
* Provide support to Operations Managers in resolving operational problems and service disruptions, on a daily basis, with due regard to the needs of service users, their disabilities and any special arrangements.
* Support Operations Managers in the administration of the Routewise database, and the allocation of staff on a daily basis to ensure all work commitments are covered.
The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd
