Resource Planner

Job Title: Resource Planner
Location: Hybrid - Can be based at either Towcester, Manchester, Glasgow or East Anglia 
Salary: £22,308 per annum
Contract Type: Permanent
Hours: Full time 37.5 hours, Monday to Friday

Role Summary

The role of the Resource Planner is to conduct operational planning activities within a given area of Resource Optimisation. The purpose of which, is to provide clients and/or resource pools with optimised plans to deliver the best service possible according to client requirements, whilst balancing this with maximising revenue and achievement of KPIs or compliance rates.

Main Duties and Responsibilities

Working in conjunction with the Capacity Planning team to determine the appropriate levels of resources to be planned by client, and enacting the plans to ensure service delivery, KPI achievement and compliance rates are delivered in line with contractual obligations.

Identify and resolve gaps in clinical delivery headcount and competencies to ensure that coverage is provided, and continuity of service is preserved.

Maintenance of schedules in an agreed, standardised format, ensuring data is accurate at all times.

Ensuring shrinkages (e.g., absence, holidays, training, meetings) are approved and managed in line with forecasts and guidance and recorded appropriately on the relevant logs and plans.

Re-planning to accommodate changes to schedules, cancellations, absence of practitioners, priorities etc., whilst fully understanding and being able to articulate the impact of changes.

Work in conjunction with the Real Time Team to monitor schedule adherence and identify opportunities for improvement to maximise productivity and utilisation, KPIs and service credits, or to minimise the impact of unplanned changes.

Identifying issues within the plans and proposing solutions to resolve.

Working very closely and establishing strong relationships with Practitioners, Clinical Performance Managers, Customer Operations Managers, Client Services teams, and Clients (where relevant to the role).

Working with agency or associate practitioners to determine schedules and plan accordingly

Setting up the planned schedules within the booking system, ensuring they are accurately setup to reflect restrictions (e.g., specific clients, specific interventions) and in line with practitioner working patterns.

Identifying opportunities for improvement within planning processes.

Setup and editing of streaming groups in line with flexing demands, leavers and joiners and contracts onboarding.

Carry out other ad hoc tasks commensurate with level of responsibility as requested.

Experience, skills and knowledge required for the role

Previous experience of planning and scheduling is desirable

Excellent communication skills, both written and verbal

Able to think logically and construct sound, persuasive arguments, enabling effective decision making

Able to demonstrate a clear attention to detail, always ensuring data accuracy and integrity

IT literacy: Able to confidently use MS Office Applications, such as Word, Excel and Outlook.

About Us

The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.

What Can We Offer You?

Competitive salary

25 days annual leave, plus bank holidays

Buy and sell holiday scheme

Pension scheme

Health Cash Plan

Career progression opportunities

Employee Assistance Programme

Cycle to work scheme

Eye care test vouchers

Flu vaccination scheme

Employee discount scheme

Life assurance

Annual Share Save Scheme

Professional registrations fees paid

Clinical Training Academy

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation