Sales Support Administrator

Sales Support Administrator
Location: Knaresborough
Salary: £23,000 basic with potential earnings up to £28,000 per annum
Working Hours: Monday to Friday, 8:45 am – 5:30 pm (with occasional Saturdays on a rota basis in which you can have a day off through the week or generous overtime pay)
Benefits: 24 days + statutory holidays increasing with service, pension scheme, continuous training provided, wellbeing program, death in service, regular social events, 12-month free gym membership and free on-site parking.
Are you a detail-oriented individual with a passion for delivering top-notch customer service and administration? Our esteemed client in Knaresborough is seeking a Sales Support Administrator to join their dynamic team. This is an excellent opportunity for career growth within a professional and supportive environment.
Responsibilities:
* Serve as the main point of contact for assigned deals, ensuring exceptional customer service.
* Provide detailed and accurate administration.
* Process customer's payments and invoices.
* Handle inbound calls promptly and in accordance with company standards.
* Act as the liaison between third parties and customers, keeping them informed of deal progress.
* Manage deals from initiation to completion, adhering to company policies and procedures.
* Maintain accuracy and diligence in deal management and documentation.
* Cultivate and strengthen customer relationships to uphold high service standards.
Requirements:
* Strong customer service skills
* Previous administration experience (desirable)
* Excellent written and verbal communication skills
* Strong IT proficiency
* Attention to detail and ability to meet deadlines
* Self-motivated with a confident and driven personality
If you're ready to take the next step in your career and join a supportive team, please send your CV to Kitty King at Unity Resourcing. Contact us for further information