Customer Service Administrator

Job Title: Customer Service Administrator

Location: St Leonards on Sea, TN38 9PP

Salary: £25,000 per annum

Job Type: Full time, Permanent, 37.5 hours a week, Monday-Friday 8am - 4pm

Benefits:

25 Days holiday
Death in service cover (after 1 year of service)
Health cashback plan
Benenden Healthcare (after 1 year of service)
Cycle to Work scheme.
Performance based bonus (non-contractual)About Plastipack Ltd:

Plastipack Ltd is a leading manufacturer in the water covering materials industry, specializing in high-quality solutions for various sectors. With a commitment to innovation and excellence, we deliver products that meet the diverse needs of our clients globally.

Day to day responsibilities:

Efficiently and accurately process customer orders, informing customers of receipt, prices, shipping dates and delays
Reserve stock or raise production orders for manufacturing
Work with transport suppliers. Ensuring the despatching and shipping of our product is met with our customer's deadlines. Raising purchase orders for the transport supplier
Administer customs documentation
Assist with other administrative tasks gaining further knowledge and skills
Work with colleagues in all departments, working towards shared company goalsPersonal Attributes:

Willingness to learn
Strong attention to detail
Team Player
Customer Focused
Strong organizational skillsPrevious experience with customer service, transportation, customs and Business Central would be advantageous but not essential. Full job training will be provided.

We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

Please click on the APPLY button to send your CV for this role.

Candidates with the relevant experience or job titles of: Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role