Registered Care Manager

We are currently seeking to recruit a highly passionate, motivated and dynamic Registered Care Manager to join us in developing home care service in Norwich, Norfolk and the surrounding towns and villages.
Verity Healthcare is a pacesetting and leading national provider of care at home, supporting our customers with dignity and respect and enabling them to remain as independent as possible in the comfort of their own homes.
We are offering a salary of up to £37,000 pa depending on experience and relevant qualifications.
We're also offering a generous benefits package which includes:
Ongoing training and support.
Refer a friend bonus
Company car for business use
Supportive team and management.
Progression opportunities
Company Pension
This is an exciting opportunity that is well-fitted for an ambitious individual, seeking to make a difference to individuals’ lives.
The right candidate must meet the requirements below:
Experienced in the delivery of high-quality care to meet various needs.
Able to manage, motivate and direct people in a fast-paced environment
Knowledgeable of CQC Essential Standards of Quality and Safety
CQC knowledge and previous ratings of good/outstanding
NVQ Level 5 - Leadership & Management or Level 4 - Health and Social Care
Minimum 3-years’ experience as Registered Manager for LD or similar needs
Previous experience as a Registered Manager or similar roles
Fully computer literate with admin and staff management skills
Implementing policies and procedures
Confident in managing a diverse team of staff members
IT proficient and help transition to electronic records
Clean UK Driver’s Licence
The main duties & responsibilities of the Care Manager include:
Actively participate in the growth and development of the business within the area.
Ensure a full assessment of each customer’s needs and associated risks is carried out, prior to commencement of service delivery
Conduct audits and checks for the safe delivery of the service in line with legislative requirements and company policy and procedures.
Ensure that high-quality person-centred care to all individuals within the service to enable them to live independently as possible
Maintain privacy and confidentiality with all customers and keep all information about customers, their representatives and families secure and confidential
Maintain complete and accurate records and reporting systems in accordance with legal requirements
Promote the rights of each customer and keep their wishes at the centre of their care and support
Work closely with stakeholders eg. CQC, local authorities Families, Charities, etc
Regular monitoring and evaluating of policies and procedures
Maintain and Manage - Administration, Records, Risks, Safeguarding etc
Developing skills of service users enabling them to live independently
Deliver service that ensures duty of care to service users and staff
Manage the effective recruitment, induction and training of the office team e.g. coordinators & supervisors
Identify ongoing training needs and make sure staff are up to date with current best practice
Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care assistants are sick or absent
Actively participate in the recruitment process and training
We would like to hear from individuals who meet the requirements above.
Industry
Hospital & Health Care