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Job Description
What You'll Do:
• Set direction for the Enterprise Data Strategy and Management team based on a comprehensive understanding across business units of the business challenges, the business model, the competitive environment, and challenges/opportunities as it relates to data strategy
• Lead and inspire a team of direct reports to develop data strategy and governance aligned with and guided by sales, marketing and payer business priorities and strategies
• Build and foster a team that delivers value in partnership with each business unit across the enterprise ensuring policies and best practices exist and are followed for high data quality across systems
• Foster personal development, employee engagement, and enhanced organizational culture
• Owns the data accuracy, quality & governance for multiple business units; accountable for supporting reporting, analytics and the user community.
• Creates recurring reports for platform business and partners
• Develops and executes on a data roadmap to profile, prioritize, develop, validate and support for business unit.
• Responsible for leading collaboration between portfolio management, reporting, data architecture, operations and data platforms to ensure successful deployment and maintenance of data assets.
• Serves as Data Steward champion and subject matter expert, driving awareness, understanding of the business unit data.
• Develops reference and education materials to promote the use of business unit data and master reference data.
• Gathers requirements and support standardization for data management to support reporting, analytics and user community.
• Accountable for data quality rule identification and threshold review to ensure confidence within data and owns stakeholder communication when data quality alerts.
• Review and communicate findings clearly and concisely through narrative-driven presentations and effective data visualizations to executives and decisionmakers.
Key Responsibilities
Overarching
• Sets a clear vision and purpose for the US Data Strategy and Management team based on the priorities and needs of the US organization
• Leads, develops and executes US data strategy and governance process consisting of acquisition strategy, contract management, business rules, quality, stewardship, reporting change management, governance and communication plans
• Acts as liaison, communicating through reports, meetings, and memos the best use of data in each department from business owner, to IT, all the way to the consumer
• Partners with Global Customer & Data Analytics team, Customer Excellence & Operations teams, all BUs and Payer regarding data access and appropriate tools
Governance
• Creates, implements and manages data governance standards
• Creates, monitors and manages data policies and business rules ensuring enforcement through data governance standards
• Develops and manages Governance KPIs
Quality
• Drives overarching data quality strategy through use of industry best practices
• Develops and manages Governance KPIs
Automated Performance Reporting
• Ensures appropriate use of data and data quality of deliverables created by vendors
Acquisition strategy and management
• Develops data acquisition strategy, directs data acquisition and consumption, and the corresponding management of contracts and
• Ownership and management of 3rd party data agreements
• Management of team of individuals