Face to Face Manager - North East

Face to Face Manager - North East

Salary: £34,253 - £40,298 (dependent on experience)
Vehicle: A vehicle will be made available to carry out your duties
Contract type: Permanent
Hours: Full Time
Additional information: Some weekend work may be required
Location description: Home-based
Interview date: Thursday 20th June
Closing Date: 16-06-2024
Reference: 17478

About us

Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning.

We're looking for a temporary Face-to-Face (F2F) Manager in the North East region. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team.

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams, including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.

Some of the benefits

- £34,253 - £40,298 (dependent on experience)
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cashplan
- A vehicle will be made available to you to perform your role
- Flexible working

Your role

As a F2F Manager, you will be tasked with focus on the following areas:

- Recruit, train and performance manage a team of motivated F2F Fundraisers
- Manage and develop a portfolio of fundraising locations in Northumberland, Tyne and Wear, Cleveland and Yorkshire areas
- Measure performance against Key Performance Indicators (KPIs) i.e. targets and budget
- Create and execute detailed delivery plans, mitigating for risks and opportunities
- Maintain and develop internal and external stakeholder relationships

About you

Working at the frontline of our fundraising activities, you’ll have excellent communication skills, people management capabilities, a proven track record of working to targets, and a passion to manage a team who engages with the beach-going public and event visitors to get their commitment for regular support for the cause.

You’ll be an effective team player with a pragmatic and solution focussed approach to problem solving and a calm approach to a busy workload. You’ll be positive, confident, determined and resilient, with very strong communication skills and naturally outgoing.

You’ll be a self-starter who can lead an energetic and innovative team to success. Able to adhere to codes of conduct, policies and be Fundraising Regulator compliant in all that you do and deliver. You’ll be flexible and prepared to work out of office hours with considerable travel throughout the year, peaking through the summer months. Substantial annual leave during the summer would not be practical for this role.

To be considered as the F2F Manager (North East), you will need:

- Proven experience and success in face-to-face fundraising. This will either have been gained working for a charity or a fundraising agency
- Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Excellent communication skills and teamworking ethos
- Self-motivation and the ability to create and prioritise own workload

Other organisations may call this role Engagement Manager, Fundraising Manager, Face to Face Manager.

So, as a F2F Manager, you will have the ability to lead a team to achieve targets and want to see how this role supports our organisation’s aim to reduce drowning; this could be the role for you. Please apply via the button shown.

This post requires a valid driving licence.

This post is subject to clearance of a finance check - satisfactory to the RNLI.

Safeguarding

The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One